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Do the following statements agree with the information given in the text?
In boxes 1-8 on your answer sheet, write:
TRUE if the statement agrees with the information
FALSE if the statement contradicts the information
NOT GIVEN if there is no information on this
1. If you return unwanted shoes straightaway, with a receipt, the shop will probably give you a refund.
2. You are advised to accept a credit note if you are offered one.
3. The factory is responsible for replacing unwanted shoes.
4. You can ask any shoe shop to send shoes to the Footwear Testing Centre.
5. Shops prefer to give a credit note rather than change shoes.
6. The customer contributes to the cost of having faulty shoes tested.
7. The procedure for making a legal claim is easier in Scotland.
8. Legal advice and forms can be bought from certain shops.
Chose the correct letter, A, B, C or D.
Write the correct letter in boxes 9-14 on your answer sheet.
9. What should you do first if you lose a credit card?
10. Credit Card Shield is
11. When contacted, the Card Protection System company will
12. You are fully covered by both banks and shops if you lose
13. If you have written your personal number on a stolen card, you may have to
14. What happens if your cash card is stolen?
The Reading Passage “Self-study Tips” has eight paragraphs, A-H.
Choose the correct heading for paragraphs, B-H, from the list of headings below.
Write the correct number, 1-12, in boxes on your answer sheet.
List of Headings
1. Consult your teacher
2. Take a break
3. Make a timetable
4. Create a working space
5. Sit comfortably
6. Study at home
7. Talk about your work
8. Photocopy important material
9. Catalogue references
10. Use the library
11. Prioritise your work
12. Exercise regularly
Example: Section A Answer iii
15. Section B
16. Section C
17. Section D
18. Section E
19. Section F
20. Section G
21. Section H
Look at the twelve descriptions of courses, A-L, in the text above.
For which description are the following statements true?
Write the correct letter, A-L, in boxes 22-27 on your answer sheet.
22. This course would be useful for dealing with letters of complaint.
23. This course will help you use the libraries.
24. This course will improve your performance at interviews.
25. This course will help you with acknowledging your sources.
26. This course will help you improve your reading skills.
27. This course will help you improve your grammar.
The text below has seven sections, A-G.
Choose the correct heading for each section from the list of headings below.
Write the correct number, 1-8, in boxes on your answer sheet.
List of Headings
1. Plans for more marine protected areas
2. A historical overview of one specific area
3. Why more has not been done to save marine creatures
4. What the press has missed
5. Where biodiversity has been shown to help
6. Who is currently being blamed
7. A reason for some optimism
8. Various factors other than fishing
28. Section A
29. Section B
30. Section C
31. Section D
32. Section E
33. Section F
34. Section G
Choose the correct letter, A, B, C or D.
Write the correct letter in boxes 35-37 on your answer sheet.
35. Boris Worm’s main concern is that
36. What point does John Shepherd make?
37. Which of the following best summarises the text as a whole?
Complete the summary below.
Choose ONE WORD ONLY from the text for each answer.
Write your answers in boxes 38-40 on your answer sheet.
The Wadden Sea
The Wadden Sea was created when the sea rose as a consequence of 38. slowly contracting. The waters were full of different species of marine creatures, and there were large numbers of 39. living on the wetlands along the shore. This continued until species began to decline 2,000 years ago. Overfishing was partly responsible for the changing circumstances, and so was pollution. At the same time, there has been an increase in some nutrients in the Wadden Sea which can also destroy marine creatures and vegetation by depriving them of 40. which is essential for their survival.